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Privacy Policy

Last Updated: 11/9/2025

Welcome to Glow supply.
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase through our website www.glowsupply.net.

This Policy complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.
By using our Site, you acknowledge and consent to the practices described below.

1. Data Controller

The data controller responsible for your personal data is: Glowsupply

Email: ajgonzalezofficial@gmail.com
Website:www.glowsupply.net

2. Personal Data We Collect

We collect and process personal data that is necessary to operate our business and provide our services. The categories of data we may collect include:

a. Information You Provide Directly

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment processors)

  • Order details and purchase history

  • Communications and correspondence with us (e.g., via email or forms)

b. Automatically Collected Data

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring URLs and website interaction data (e.g., pages viewed, time spent on pages)

  • Cookies and similar tracking technologies (see Section 5 below)

3. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and under the following legal bases:

Purpose Legal Basis (under GDPR)

To process and deliver your orders Contract performance (Art. 6(1)(b))

To communicate with you about orders or inquiries Contract performance / Legitimate interest (Art. 6(1)(b), (f))

To process payments securely Contract performance (Art. 6(1)(b))

To provide customer support Legitimate interest (Art. 6(1)(f))

To send marketing communications (if you opt-in)Consent (Art. 6(1)(a))

To improve our website and user experience Legitimate interest (Art. 6(1)(f))

To comply with legal and tax obligations Legal obligation (Art. 6(1)(c))

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze traffic and usage

  • Remember user preferences

  • Support marketing and advertising efforts

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect site functionality.

For more information, please refer to our [Cookie Policy]

5. Third-Party Service Providers

We share personal data with trusted third parties who help us operate our business and fulfill your orders. These may include:

a. E-Commerce Platform

  • Wix.com Ltd. — hosts our website and provides technical infrastructure.
    Wix Privacy Policy

b. Payment Processors

  • PayPal Holdings, Inc. — processes PayPal and card payments.
    PayPal Privacy Policy

  • Apple Pay (Apple Inc.) — processes Apple Pay transactions.
    Apple Pay Privacy Policy

  • Credit Card Processors — handle payments in compliance with PCI DSS standards.

c. Suppliers and Dropshipping Partners

We may share customer details (such as name, address, and order information) with suppliers or fulfillment partners to deliver your order.

d. Analytics and Marketing Tools

We may use third-party analytics (e.g., Google Analytics) and marketing platforms to analyze website performance and manage campaigns.

All third-party providers are bound by confidentiality and data protection agreements, ensuring your data is used only as necessary for their assigned purposes.

6. International Data Transfers

As we operate globally, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States and other jurisdictions where our partners or service providers are located.

When such transfers occur, we ensure that adequate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Adequacy decisions confirming equivalent data protection standards

You may request more information about these safeguards by contacting us.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill orders and contractual obligations

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

Once retention periods expire, we securely delete or anonymize your data.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  1. Right of Access – Request a copy of your personal data.

  2. Right to Rectification – Request correction of inaccurate or incomplete data.

  3. Right to Erasure ("Right to be Forgotten") – Request deletion of your personal data under certain conditions.

  4. Right to Restriction of Processing – Request limited use of your data.

  5. Right to Data Portability – Request your data in a structured, commonly used, machine-readable format.

  6. Right to Object – Object to data processing based on legitimate interests or for direct marketing.

  7. Right to Withdraw Consent – Withdraw consent at any time (without affecting prior lawful processing).

To exercise these rights, please contact us at:
📧 ajgonzalezofficial@gmail.com

We may need to verify your identity before processing your request.

9. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority, particularly in the EU member state of your habitual residence, place of work, or alleged infringement.

For example, EU residents may contact their national data protection authority.
A list of EU supervisory authorities can be found here:
https://edpb.europa.eu/about-edpb/about-edpb/members_en

10. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
These include encryption, secure servers, and regular security assessments.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Site and services are not intended for individuals under 16 years of age.
We do not knowingly collect or process data from minors. If we become aware that a child has provided personal data, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with an updated “Last Updated” date.
Please review this Policy regularly.

13. Contact Us

For any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:

Glowsupply
Email: ajgonzalezofficial@gmail.com
Website: www.glowsupply.net

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